Salesforce App Builder Practice Exam

Which statement is not true regarding the relation of Tasks and Events to other objects?

1. Accounts are associated via the WhatID or AccountID

2. Leads are associated via the WhoID

3. Assets are associated via the WhatID

4. Contacts are associated via the WhoID

The correct answer is: Contacts are associated via the WhoID

In the context of Salesforce, Tasks and Events can be associated with various objects, specifically using the WhoID and WhatID fields. The WhoID field is used for objects that represent individuals, such as Leads and Contacts. This means that when a Task or Event is related to a Lead or Contact, it is associated using the WhoID field effectively. Therefore, the statement regarding Contacts being associated via the WhoID is true. In contrast, the WhatID field is utilized for associations with more general or non-person entities, such as Accounts or Assets. The correct interpretation of the relationship is that Accounts are associated via the WhatID or AccountID, and Assets can also be associated through the WhatID. Since the statement about Tasks and Events relating to Contacts through WhoID is accurate, it implies that the assertion regarding that particular relationship is indeed true, while any statement that contradicts this relationship would not hold up in this context. This provides clarity on the specific associations between Tasks, Events, and other Salesforce objects.