Salesforce App Builder Practice Exam

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Which social account feature is accessible from SF1?

LinkedIn
YouTube
Facebook
Twitter

The correct answer is: Twitter

The feature accessible from SF1, which is Salesforce1, is primarily focused on providing users with a mobile experience of Salesforce. Among the social media channels listed, Twitter is notable for its integration capabilities with Salesforce. This integration allows users to monitor, engage, and interact with Twitter feeds directly within the Salesforce platform. The ability to track Twitter interactions can provide valuable insights into customer sentiment and engagement, making it a useful tool for businesses looking to leverage social media as part of their customer relationship management strategy. Other social networks like LinkedIn, YouTube, and Facebook have distinct functionalities and integrations, but they do not have the same level of direct accessibility and real-time engagement features through SF1 as Twitter does. This makes Twitter a standout option in the context of social account features that can be utilized effectively within Salesforce1.