Salesforce App Builder Practice Exam

What happens when you convert a picklist to a multi-select picklist?

1. Values are retained.

2. Values not in the picklist are deleted from existing records when the data type changes.

3. Data is lost.

4. You can't convert to a multi-select picklist.

The correct answer is: Values are retained.

When converting a picklist to a multi-select picklist, the existing values in the picklist are retained. This means that all the values that were part of the single-select picklist will still be available in the newly created multi-select picklist. Users can then select multiple values from the same set of options that were previously available as a single-choice selection. In this scenario, the other responses do not accurately represent what occurs during the conversion process. For instance, the conversion does not result in the deletion of values from existing records as long as the values exist within the original picklist options. Additionally, the process does not inherently lead to data loss; all values are simply adapted to allow for multiple selections. Lastly, it is possible to convert a picklist to a multi-select picklist, contradicting the assertion that such a conversion is prohibited. Thus, retaining values is a key feature of this conversion process, ensuring that user data remains intact while enhancing selection capabilities.